All items are either ready-stock or pre-order. Delivery days are during weekdays (working days). Weekend and public holidays are not included.
If it is an urgent order, please contact our live chat agent to check the availability before placing an order.
3.
For the order of contact lenses or any products sold by this site so required, you hereby confirm that you have, prior to placing the order, consulted and obtained a valid prescription from a qualified and registered Optometrist and/or Optician and/or Eye Doctor. “Qualified” is to mean an individual who has the necessary qualification and registered with the relevant governing body and holds valid license(s) and certificate(s) to hold him or her as an optometrist or optician or doctor within the region where you are making the order. You understand that the risk of failing to do so is solely yours and we shall not be responsible for any failure to do so or for any products so ordered.
4.
In case of any eye complication eg feeling uncomfortable, red eye, blurring, double vision, haloes, photophobia, pain, discharge, and any other unnatural symptoms while wearing the ordered contact lenses, you would immediately remove the contact lenses and visit your Optometrist or Eye Doctor.
Y Online Lens Service is not held responsible for any complications, complaints or other problems arising from the misuse, and abuse of the ordered contact lenses and we cannot be sued in any form.
We shall not be liable for any loss, damages, injury and/or death as a result therefrom or the failure therefrom. You will be solely liable and responsible for your own action under these circumstances.
We reserve the right to amend these Terms & Conditions at any time. All amendments to these Terms & Conditions will be posted on-line. However, continued use of the Site will be deemed to constitute acceptance of the new Terms & Conditions. No other terms or changes to the Terms & Conditions shall be binding unless agreed in writing signed by us.
By ordering, you have agreed to have read, and accepted our terms and conditions stated on our website and our invoices.
You are strongly advised to read the Terms of this Agreement from the beginning to the end. If accepted, failure to do so would not render the terms and conditions herein invalid or unenforceable.